Organic Mattresses, Inc.

About OMI and Market Presence

Organic Mattresses, Inc. (OMI) is a domestic mattress manufacturer positioning itself as "America's foremost organic sleep brand since 2003." The company has over 20 years of continuous operation in the organic bedding market. The site indicates all mattresses are made in the USA with a dagger notation, though the specific manufacturing locations are not detailed. OMI does not publish which countries it delivers to on its website. The company operates through an online store and a dealer network; the site maintains a dealer connect form allowing customers to locate nearby retail partners and authorized showrooms rather than publishing a fixed store directory.

OMI emphasizes organic materials, innovative comfort features, and customization options as core brand values. The company offers 0% APR financing through ShopPay on its website, allowing customers to split purchases into flexible installment payments. Customer service hours listed are Monday through Thursday 9:00AM to 4:00PM Pacific time, and the company invites customers to schedule free sleep consultations to help select products.

Certified Organic Mattress Construction

OMI's mattress lineup includes three primary construction types: All-Latex mattresses, Hybrid models (latex over coil), and Traditional Innerspring mattresses. All products carry certified organic designation with certified organic latex and wool materials throughout. The company's comfort features page describes multiple layering and customization approaches, including sculpted surfaces for enhanced support and weight distribution, removable and flippable pillow tops for customizable feel, and dual-comfort configurations that provide different firmness on each side of the mattress.

The site describes sculpted or contoured surfaces as designed to align the spine and reduce pressure points by distributing weight more evenly. Pillow tops are offered in both integrated and floating designs, with floating versions being removable, flippable, and sculpted on one side to allow comfort adjustments and extend mattress lifespan. Organic cotton covers and organic wool components are standard across the lineup. The brand does not specify exact coil counts, layer thicknesses in inches, or firmness scores (ILD numbers) on the site, requiring direct customer inquiry for detailed construction specifications.

Product Range and Customization

OMI sells a complete line of certified organic bedding extending beyond mattresses to include pillow tops, pillows, comforters (duvet inserts), bed blankets, and mattress and pillow protectors. Pillows include the Certified Organic Spiraled Wool Pillow and Certified Organic Molded Latex Pillow, both priced from $189.00. A Certified Organic Cotton Knitted Bed Blanket is listed at $229.00. A Certified Organic Cotton Flannel Mattress Protector is available from $239.00. These bedding products give customers options for building a complete organic sleep environment coordinated with their mattress choice.

Online pricing for completed mattresses is not shown on the site; the site directs customers to add items to a cart and proceed to checkout for pricing. Regional and local retailers also carry OMI products, and prices may vary between online and in-store purchases. The site notes that while national promotions apply across channels, local retailers sometimes run regional sales to support their communities, and clearance-priced items occasionally appear in physical stores with no online equivalent.

Delivery, Returns, and Payment Options

OMI offers standard free delivery to the customer's door for qualifying orders. In-home delivery is available as an added-cost option for customers wanting the mattress set up in their bedroom. When purchasing through a local retailer, the retailer typically handles delivery; OMI coordinates fulfillment by shipping orders directly to retail partners, who then arrange delivery with customers. The site's delivery FAQs note that retailers often offer free or discounted in-home delivery as part of their service.

The company provides 0% APR financing through ShopPay, allowing customers to spread payments across flexible installment plans. A return policy exists but specific terms (return window, restocking fees) are not detailed on the site; the site provides a returns page link in the footer navigation, suggesting detailed terms are available but not shown. The company also maintains a Comfort Accommodation Policy and Limited Warranty; specific coverage and duration are not stated on the site. Customer service is available to answer questions about returns and warranty coverage during business hours.

Showroom and Dealer Network

OMI operates through a dealer connect form on its website rather than publishing a fixed list of retail locations. Customers complete the form indicating which products or services they are interested in, and OMI's team contacts them with information about nearby retail or design-trade partners. The site acknowledges that no single store carries every OMI product; the company maintains a list of which retailers stock which items and connects customers accordingly based on their interests. Some retailers may offer exclusive or clearance items not available online.

The company invites customers to request a free printed catalog by mail, which showcases the complete OMI product line. Catalogs are mailed weekly for requests received during the prior week, with delivery typically taking up to two weeks. A Free Sleep Consultation is also offered; customers can schedule a call with a knowledgeable staff member during business hours (M-TH 9:00AM - 4:00PM Pacific) to discuss which products might best fit their needs. All promotional pricing is stated as national, applying uniformly across online and in-store channels.

Comfort Features and Materials

OMI's pages describe several innovative comfort approaches. OMI says its sculpted surfaces provide contoured support designed to reduce pressure points and distribute weight more evenly, allowing increased airflow under the body for cooler sleep. Pillow tops, offered in soft options marketed for side sleepers needing more sink for hips and shoulders, are designed to reduce motion transfer between bed partners. Dual-comfort configurations provide different firmness on each side, suited to couples with different preferences.

The site uses the trademarked term "Spiraled" for its wool pillows and describes wool as a natural material with specific comfort properties. Certified organic latex and certified organic wool are featured throughout the product line, indicating rigorous material sourcing and certification. The brand does not make explicit health claims on the site; descriptions of features remain focused on construction and design rather than medical benefits or therapeutic outcomes.

What the Site Does Not Settle

OMI does not publish prices for completed mattresses on its website; the Pricing page link appears in navigation but content is not shown. Mattress prices must be obtained by contacting the company or visiting a retail partner. No mattress prices, trial length, warranty length, model names, or year of manufacture are stated on the site. The site does not publish which countries it delivers to or whether shipping is available internationally.

Exact layer thicknesses, coil counts, firmness ratings (ILD numbers), and other technical specifications are not detailed on the comfort features page. The site's approach to describing comfort focuses on design philosophy and material benefits rather than quantitative specifications, requiring customers to request detailed construction information from sales staff. Return conditions, warranty coverage details, and coverage duration are referenced but not detailed on the site.

OMI does not specify whether mattresses ship compressed, as flat boxes, or through white-glove delivery. The site does not state whether mattress sets include foundations or require separate purchase. For a customer seeking certified organic materials, willing to work with a dealer network or online store, and interested in exploring customization options through consultation with company staff, OMI offers transparency on materials (certified organic latex and wool) and an established brand presence in the organic mattress market. Direct contact with the company or its retail partners is necessary to obtain pricing, trial terms, warranty details, and specific construction specifications before purchase.