Latex Mattress Factory

About Latex Mattress Factory and Where It Sells

Latex Mattress Factory is an independent manufacturer and direct-to-consumer seller of natural latex mattresses, toppers, and accessories. The company is based in Phoenix, Arizona and has specialized in natural latex products for 47 years according to its own About page. The site displays prices in US dollars and provides a customer support phone number (800) 637-0872 for inquiries, making direct contact easy for customers with questions about specifications or customization options. The company does not publish a list of countries it delivers to; the site states that shipping is calculated at checkout, suggesting customers must contact the company directly to confirm delivery availability and costs for locations outside standard US service areas.

The brand emphasizes factory-direct pricing and handcrafted construction as core selling points, positioning itself as an alternative to mass-produced mattresses sold through retail chains. Every mattress is built to order with customizable components, allowing customers to select firmness levels, layer materials, thicknesses, and construction combinations that suit their specific needs. The company's About page states it has decided to shift its business model over its 47-year history to focus on complete handcrafted mattresses rather than toppers alone, reflecting a strategic evolution in the product direction over recent years as the market for natural latex has grown.

Mattress Range and Customization

Latex Mattress Factory sells three main mattress types: Luxerion Latex Mattresses, Luxerion Hybrid Latex Mattress (latex over coil construction), and the Organic Latex Essential Mattress. All models use 100% natural Dunlop latex and feature organic cotton covers, with one product page specifically noting GOTS Certified Organic Cotton Cover in the material list.

The company offers Dunlop latex layers as separate components, priced at $199.00 with a factory-direct price of $119.40. These layers are available in four firmness levels: Soft (19 ILD), Medium (28 ILD), Firm (38 ILD), and X-Firm (44 ILD). Customers can order layers in 2-inch or 3-inch thicknesses in all standard sizes from Twin through California King. A heavy-duty bed frame is also available for $239.00 regular price, factory-direct for $189.00. Current promotions shown include a Labor Day sale extended to 9/23 offering $600 savings on mattresses plus 2 free pillows and 40% off toppers.

Construction and Materials

Every Latex Mattress Factory mattress starts with 100% natural Dunlop latex sourced from Sri Lanka plantations, combined with organic cotton covers. The company does not use synthetic fillers, petrochemicals, or springs in its core latex construction. Layers are available in four firmness options to accommodate different sleep needs and body types. Talalay latex layers are also offered as an alternative to Dunlop for customers seeking different feel characteristics.

For hybrid models, individually encased coils with edge support are available as an alternative to an all-latex core. The company also sells Dunlop toppers and Talalay toppers separately for customers wanting to add cushioning to existing mattresses. Mattress protectors, foundations, and adjustable bases round out the accessory selection, all designed to coordinate with the natural aesthetic of the latex mattresses.

Practical Details and Support

Latex Mattress Factory operates as a DIY customization option as well as a finished-mattress seller, allowing customers to build their own mattress by selecting individual Dunlop or Talalay latex layers and combining them into a complete bed. This flexibility means customers can adjust firmness, thickness, and materials to personal preference without being locked into a pre-configured model that may not match their needs. The company's website lists the firm's phone support number (800) 637-0872 for customer inquiries about technical specifications, customization options, pricing, and order placement.

Shipping is calculated at checkout; the site does not publish flat rates or standard delivery timeframes on the website, requiring customers to proceed to checkout or call for shipping information. The careers page mentions Sleep EZ (the brand's operating name under which it conducts retail operations) maintains showrooms in Phoenix, Arizona at two locations: Scottsdale and a location at Camelback. This suggests retail locations where customers may test or order mattresses in person, though the site does not provide a separate showroom directory, hours of operation, or address details. The company emphasizes its 47-year history as evidence of stability and deep expertise in natural latex construction and sourcing, a claim that differentiates it from newer mattress brands.

Firmness Options and Sleeping Positions

The four Dunlop firmness levels (19 ILD Soft, 28 ILD Medium, 38 ILD Firm, 44 ILD X-Firm) give customers options across the comfort spectrum. Individual ILD ratings are listed on the product pages, allowing customers to compare feel across layers. The company markets its latex as suitable for various sleeping positions and body types through the range of firmness choices, though the site does not prescribe specific ILD levels to particular sleeping positions.

Customers can order single layers or combine multiple layers of different firmnesses into one mattress, creating dual-firmness or multi-firmness constructions for couples with different preferences. Pillow toppers in multiple firmnesses are also available, offering another avenue for customizing comfort after purchase without replacing the entire mattress.

What the Site Does Not Settle

Latex Mattress Factory does not publish a comprehensive list of delivery countries, delivery times, return policy details, or warranty length on the site. No trial period or sleep trial is mentioned on the website. The site does not state whether mattresses ship compressed or in another form, nor does it provide details on old-mattress pickup or white-glove delivery options. There are no explicit health or medical claims on the product pages, reflecting a straightforward material-focused approach to marketing.

Mattress prices are not displayed on the homepage; customers must view individual product pages or contact the company for quotations. The Labor Day sale prices shown on the banner are promotional and temporary. The site does not name specific model numbers or collections beyond the three main mattress types (Luxerion, Luxerion Hybrid, Organic Latex Essential), so comparison to other brands' named models is not possible from the website alone.

For a customer seeking complete control over their latex mattress construction, preferring to build from individual layers, or wanting to work with a factory-direct seller emphasizing natural materials and customization, Latex Mattress Factory offers transparency on materials (100% Dunlop latex, organic cotton) and component options. The 47-year specialization and Phoenix, Arizona base provide local retail options for testing, though geographic delivery limitations and lack of published trial or warranty terms require direct contact before purchase.